Docs
Everything you need to run Odro.
Step-by-step guides covering every feature — onboarding, capturing orders, the driver mobile app, the customer tracking page, settings, billing, the lot. Search at the top, or browse by section below.
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Orders
- Orders list, filters & viewsFind any order in seconds — by date range, status, source, payment, type, or full-text search.
- Order detail pageEverything about a single order — actions, edits, comments, history.
- Flag an order for managementSurface a problem on the dashboard so a manager can resolve it.
- Split an order (partial fulfilment)Send what you have today, defer the rest to another date — same order ref.
- Report a per-item issueDamaged, refused, wrong, or short — flag the affected items and reschedule the rest.
- Cancel an orderReasons, customer notification, and the audit trail.
- Import orders or products from CSVBulk-load by pasting a spreadsheet or dropping a .csv file.
Customers
Drivers
- Drivers list & schedulesManage your fleet — vehicles, contact, schedules, and stats.
- The driver mobile appThe redesigned phone app — what drivers see and how they move an order through the day.
- When something goes wrongPer-item flags, the Report-an-issue sheet, failed attempts, and return to depot.
- Collect payment at the door (COD)Record cash or card-on-delivery from the driver app.
- Scan-to-load (load check)Catch mis-loads at the depot — before the truck rolls.
- Vehicle checksPre-trip and post-trip vehicle inspections from the driver app.
Customer tracking
Analytics
Settings
- Settings hubThe settings landing page — workspace, account, and the areas you can configure.
- Organisation settingsWorkspace name, brand colour, support contacts, and workspace switching.
- Roles & permissionsWhat each role can and can't do.
- Delivery & proof-of-delivery settingsConfigure what the driver app requires at the door — photo, signature, PIN, QR — plus optional workflow features.
- NotificationsTrigger emails or SMS when orders change status.