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Welcome to Odro

What Odro is, who it's for, and how the pieces fit together.

Odro is a self-hosted-style delivery operations platform built for businesses doing 100+ daily drops. The whole product fits into three connected surfaces — an admin dashboard for the office, a mobile web app for drivers, and a public tracking page for your customers — all sharing the same workspace and the same source of truth.

What you can do with it

  • Capture orders from any channel — Shopify, OpenCart, phone, walk-in, WhatsApp, email, CSV import
  • Track every order through pack → out for delivery → delivered via QR-based scans (no battery-killing GPS pings)
  • Hand drivers a redesigned phone app — a flat stop list, one-tap call + navigate, a green Confirm-delivery flow, per-item issue flagging, and proof-of-delivery you configure (photo, signature, PIN, QR scan)
  • Roll partial deliveries and per-item problems forward across attempts — same order ref, full audit trail
  • Show customers a real-time tracking page with the driver's progress + a 1–5 star rating once delivered
  • Reconcile payments (including cash-on-delivery captured at the door), chase overdue invoices, and read driver / retention / time-window analytics

How the pieces fit

When a new order lands, Odro stamps it with a unique QR (and a 4-digit PIN if your workspace requires PIN proof-of-delivery). The packer scans the QR; dispatch assigns it to a driver; the driver marks it out for delivery; at the door they confirm delivery — capturing whatever proof your workspace requires (photo, signature, PIN, QR scan — or single-tap if you require none). Each event is geo-stamped and timestamped, the customer's tracking page updates in real time, and the order rolls into your analytics.